Role OverviewThe Certified Color Consultant is responsible for providing an optimal customer experience, creating customer retention, and driving behaviors that grow brand awareness and hair color market share. The role involves building lasting relationships with DIY enthusiasts, introducing customers to the Hair Color category, and utilizing selling skills to elevate Sally Beauty as the undisputed leader in hair color.
What You Will Do
The Certified Color Consultant will provide color consultations, utilize selling skills, and introduce customers to the Hair Color category. They will also perform daily operational tasks, support the larger team, and participate in loss prevention and safety practices.
Why It Might Be a Fit
The ideal candidate will be passionate about learning, have a desire to grow and learn, and be flexible and agile. They will be able to communicate effectively, work well with others, and be customer-focused. The candidate will also be able to present a professional image and interact positively with the public.
Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- 1+ year retail sales/customer service experience preferred
- Ability to communicate with customers, co-workers, and management in a clear, concise manner
- Must be available to meet the scheduling needs of the business
- Ability to execute product knowledge from training to support with customer service
- Ability to explain product labels
- Can follow direction and perform other duties as assigned by Manager
- Comprehensive knowledge of iPad and navigation of the internet and social media platforms
- Ability to present a professional image and interact positively with the public
Benefits
- Part-time position
- On-site location
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