Role OverviewThe Change Management Specialist will own or support change strategy and execution for complex or highly visible enterprise programs. This role translates program objectives into an actionable change plan that prepares impacted stakeholders, supports adoption, manages operational and compliance risk, and helps leaders achieve measurable outcomes.
What You Will Do
The Change Management Specialist will lead or support end-to-end change strategy, planning, and execution for complex, strategic, cross-functional programs. This includes conducting stakeholder, change impact, readiness, adoption risk, training needs, support model, and go-live risk assessments.
Why It Might Be a Fit
The ideal candidate will have experience leading change across multiple workstreams, stakeholder groups, business functions, and leadership levels. They will be able to connect change work to measurable adoption, readiness, support, stabilization, operational, client/member experience, or business outcome metrics.
Requirements
- BS/BA and 13+ years’ experience or equivalent combination of education and experience
- Intermediate to advanced knowledge of Microsoft Office software
- Intermediate to advanced knowledge of MS Project or SmartSheet and Visio
- Intermediate knowledge of at least one content management system
- JIRA and PowerBI experience highly desirable
- PMP or other project management certification, desired, but not required
- Experience leading change across multiple workstreams, stakeholder groups, business functions, and leadership levels
- Experience supporting product/platform releases, go-lives, command centers, hypercare, operational readiness, and transition-to-support activities
Benefits
- Medical / Dental / Vision / Wellness Programs
- Paid Time Off / Company Paid Holidays
- Incentive Compensation
- 401K with Company match
- Life and Disability Insurance
- Tuition Reimbursement
- Employee Referral Bonus
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