Chat & Community Support Specialist

NoGigiddy
Jacksonville, FL
Category Customer Service
Remote
Job Description
Role Overview

As our Chat & Community Support Specialist, you'll handle live chat support, respond to community posts, and ensure every user feels heard and helped. No degree required — just fast typing, clear communication, and a genuine interest in helping people.

What You Will Do

Handle live chat inquiries, monitor and respond to user posts, resolve common issues, escalate complex issues, contribute to the help center knowledge base, and flag trends in user issues.

Why It Might Be a Fit

No degree required, flexible scheduling, paid training, and access to the full NoGigiddy earning opportunity network.

Requirements

  • No degree required
  • Fast, accurate typing
  • Excellent written communication
  • Able to handle multiple conversations simultaneously without dropping quality
  • Patient with frustrated users
  • Familiarity with support or chat tools (Intercom, Zendesk, Crisp, or similar) is a plus

Benefits

  • Hourly pay of $15–$21/hr
  • Fully remote
  • Flexible scheduling across support windows
  • Paid training on platform and support tools
  • Access to the full NoGigiddy earning opportunity network
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