Chemical Injection Field Service Technician

Vets Hired
Any Location, PA
Job Description
The Chemical Injection Field Service Technician is responsible for providing safe, reliable, and high-quality field service support to customers. This role performs installations, maintenance, repairs, and troubleshooting of chemical injection equipment while maintaining strong customer relationships and adhering to strict safety, quality, and operational standards.

Requirements

  • Attend and participate in daily operational meetings
  • Perform moderately complex installations, routine maintenance, and repairs of chemical injection pumps and related accessories
  • Assemble components using hand tools, power tools, machines, and equipment
  • Inspect materials, components, and assemblies to ensure they meet quality standards
  • Read and follow work instructions, work orders, drawings, and verbal instructions
  • Accurately process and submit service tickets and customer service documentation
  • Provide accurate information regarding product availability and basic technical support
  • Respond to customer inquiries and refer advanced sales or service requests to appropriate representatives
  • Drive company vehicles to customer locations and make deliveries as required
  • Obtain required delivery documentation and customer signatures
  • Support field sales activities when needed
  • Develop and maintain strong professional relationships with customers
  • Communicate effectively with customers, including delivery of both positive and challenging information
  • Comply with all safety policies, procedures, and regulatory requirements
  • Work flexible or unconventional hours, including occasional weekends, as needed
  • Attend work regularly and reliably
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