Chick-fil-A Hospitality Manager

Cooper Connect
Jackson, MS
Category Operations
Job Description
Role Overview

Join a leadership team where people are genuinely cared for, given meaningful ownership, and trusted to make an impact. This role is a highly hands-on leadership position for someone who enjoys being in the operation, developing leaders, solving problems, and producing results through a team.

What You Will Do

Take ownership of Front of House hospitality and customer experience, lead and develop Front of House Supervisors, Team Leaders, and Team Members, and create results through people by equipping leaders to confidently own their areas.

Why It Might Be a Fit

This role is ideal for someone with 2+ years of restaurant and leadership experience, 3+ years of hospitality and/or service experience, and proven experience leading and developing people.

Requirements

  • 2+ years of restaurant and leadership experience
  • 3+ years of hospitality and/or service experience
  • Chick-fil-A leadership experience is very strongly preferred
  • Proven experience leading and developing people
  • Strong communication, coaching, and relationship-building skills
  • Able to thrive in a fast-paced, high-volume operational environment
  • Hands-on leadership style
  • Strong hospitality mindset with high standards for guest experience
  • Collaborative and willing to support other leaders when business needs change
  • Energized by growth, change, and the opportunity to build something
  • Available to work approximately 40–45 hours per week
  • Available to work at least one night per week
  • Open availability outside of essential personal responsibilities

Benefits

  • Employer-paid Health, Dental, and Vision insurance
  • 2 weeks accrued PTO
  • 401(k) plan with 3% employer 401(k) match
  • One 2-hour protected personal development block each week
  • Five-day work week (Sundays off plus one additional day off each week)
  • Tuition Discounts at Over 100 Colleges
  • Overtime Available
  • Excellent Career Advancement Opportunities
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