Chief Operating Officer (COO) - St. Coletta of Wisconsin

The Chief Operating Officer (COO) serves as a key member of the executive leadership team and is responsible for providing strategic leadership, operational oversight, and organizational direction for the delivery of services across the organization. The COO ensures that operational programs are effectively managed, mission-focused, financially responsible, and aligned with the values and traditions of the Franciscan mission.

What You Will Do

The COO will provide leadership for a broad range of service areas, ensuring the highest standards of quality, safety, compliance, and person-centered care are maintained across approximately 40 licensed long-term care, community-based facilities and day program centers throughout Southeastern Wisconsin and Northern Illinois.

Why It Might Be a Fit

The successful candidate will be a collaborative and strategic leader who understands the complexities of human services, healthcare operations, and mission-driven organizations. The COO will inspire teams, strengthen operational excellence, and lead continuous improvement initiatives that enhance the lives of the individuals served.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, Human Services, Nursing, or a related field; Master's degree (MBA, MHA, or related discipline) strongly preferred
• Minimum of ten (10) years of progressive executive leadership experience in healthcare, senior living, long-term care, rehabilitation, disability services, human services, or related field
• Demonstrated success leading complex, multi-site operations with responsibility for financial performance, regulatory compliance, quality outcomes, and organizational growth
• Proven experience leading and developing executive and senior leadership teams while fostering a culture of accountability, collaboration, and continuous improvement
• Strong financial acumen, including experience developing and managing operating and capital budgets, labor management, and operational forecasting
• Demonstrated ability to lead strategic planning, organizational change, and process improvement initiatives
• Extensive knowledge of federal, state, and local regulations governing senior living, healthcare, rehabilitation, disability services, and affordable housing
• Experience using operational data, key performance indicators (KPIs), and analytics to drive organizational performance and informed decision-making
• Excellent communication, relationship-building, and conflict resolution skills with the ability to collaborate effectively with executive leadership, the Board of Directors, community partners, government agencies, and regulatory organizations
• Valid driver's license with the ability to travel regularly between locations
• Experience with HUD-assisted housing and affordable housing compliance preferred
• Experience in a mission-driven nonprofit organization preferred

Benefits

• Competitive benefits package
• Salary range of $150,000 – $180,000