Chief Operating Officer

ArchWell Health
Nashville, TN
Category Operations
Remote
Job Description
ArchWell Health is seeking a Chief Operating Officer to lead field and central operations across its multisite platform. The COO will play an integral role in helping the company turn scale into a more unified, repeatable operating system.

Requirements

  • Senior healthcare operator with meaningful multisite scale, geographic complexity, and P&L responsibility.
  • Experience in value-based care, with a strong understanding of the operating levers and economics of a risk-bearing business.
  • Experience working with physicians in a clinic-based primary care and/or brick-and-mortar healthcare setting.
  • Comfortable in a sponsor-backed environment and able to work effectively with the CEO, CFO, and Board.
  • Track record of leading material growth, including de novo market expansion, new-site openings, and building repeatability across markets.
  • Proven ability to build operating infrastructure, improve execution, and drive performance through metrics and management cadence.
  • Hands-on leader who can identify performance gaps and translate them into practical operating improvements.
  • Strong judgment around where standardization is needed and where local flexibility improves results.
  • High talent bar, with experience building teams, upgrading leadership, and leading through change.
  • Effective partner to clinical leadership in a dyad-style model.
  • High emotional intelligence, resilience, humility, and credibility; able to lead through ambiguity and maintain confidence across various stakeholders.
  • Energized by improving quality, access, and outcomes for seniors through a high-touch primary care model.
  • Builder mentality; motivated by scale, complexity, and the opportunity to help shape the next phase of growth.
  • Views operations and technology as enablers of care delivery excellence.
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