Chief Operations and Product Officer

The Chief Operations and Product Officer will run MD Ally's day-to-day operations and lead the execution of the company's product and AI strategy. Reporting to the Founder and CEO, you'll own the operating plan, financial performance, product roadmap, and the management systems required to scale the business.

What You Will Do

You'll be accountable for moving signed contracts into implementation, utilization, and collected revenue; maintaining the capacity required to deliver; improving the economics of the business; and building an operating system that gives leadership an accurate view of performance.

Why It Might Be a Fit

We need someone who has run a healthcare business, managed financial and operating performance, and brought software products to market. You'll work closely with the CEO and Engineering, Clinical, and Commercial leadership to turn strategy into plans that teams can execute.

Requirements

• 10 or more years of leadership experience across healthcare operations and product
• Significant experience running healthcare operations and understanding the economics and management requirements of delivering care through partner relationships
• Experience owning budgets, forecasts, operating plans, and financial performance in a growing company
• Experience overseeing revenue cycle operations and improving billing, collections, or time-to-revenue
• Experience managing unit economics and connecting operating decisions to gross margin and cost to serve
• Experience managing healthcare service teams where performance against workflow, service, and quality standards mattered
• At least five years of meaningful ownership of a software product strategy, roadmap, or portfolio in digital health, healthcare technology, clinical workflows, or another regulated environment
• Experience translating an executive product vision into a product roadmap and delivering software products into production
• Experience leading or materially shaping AI, automation, or technology products and evaluating where those technologies create practical value
• Experience building management systems that improved forecast accuracy, operating visibility, and accountability
• Experience managing managers and developing functional leaders who can operate independently
• Experience presenting financial, operating, and product performance to a founder-CEO, board, or investors