CHILD PROTECTIVE FIELD SUPPORT CONSULTAN - 60073859

Requirements

• Assess and develop Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies.
• Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
• Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
• Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
• Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
• Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
• Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.
• Based on field experience and observations, provide recommendations to the Department’s Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
• Serves as a subject matter expert in child protective investigations.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.
• Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
• Travel to observe field work or provide in-service or pre-service instruction is required.

Benefits

• Paid time off
• Health insurance
• Retirement plan
• Life insurance
• Disability insurance
• Vision insurance
• Dental insurance
• Tuition reimbursement
• Training and development opportunities