Child Protective Manager

City of New York
New York, NY
Category Social Services
Job Description
The Child Protective Manager will be responsible for managing a geographic zone within a borough or satellite borough office, overseeing child protective service units, and ensuring compliance with federal, state, and local mandates and guidelines.

Requirements

  • Manage up to four units of Supervisors and Child Protective Specialists
  • Responsible for all compliance and quality case practice initiatives
  • Monitor the field activities of the managerial, supervisory and/or child protective specialist staff they manage
  • Ensure that operations conform to all applicable federal, state and local mandates and guidelines
  • Monitor and evaluate the results of operations by reviewing aggregate and individual performance data
  • Intervene in difficult case management decisions by exercising responsibility and discretion and assuming accountability
  • Attend meetings with other managerial staff and relays progress reports and issue analysis to the Borough Commissioner
  • Create and implement management controls to monitor the performance of individual zones and/or units
  • Hold regular staff meetings and individual conference to monitor performance; plans and determines needs for various personnel and budget actions
  • Prepare performance evaluations, including recognizing outstanding achievements or making disciplinary referrals where appropriate
  • Ensure that each unit within the zone is sufficiently staffed, properly equipped and trained and capable of carrying its responsibilities in accordance with applicable law, rules, regulations and policy
  • Exemplify leadership skills of effective communication, modeling, coaching, educating and support to foster quality supervision to their subordinates regularly
  • Perform other related duties

Benefits

  • Paid Time Off
  • Health Insurance
  • Retirement Plan
  • Life Insurance
  • Disability Insurance
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