Role OverviewThis position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps, assisting customers, interacting with legal services providers, other states, employers, and other business partners, making decisions based on case information and provided documentation.
What You Will Do
Initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps, assisting customers, interacting with legal services providers, other states, employers, and other business partners, making decisions based on case information and provided documentation.
Why It Might Be a Fit
This position is an excellent fit for critical thinkers who enjoy working with customers and problem solving. If you are a detail-oriented individual who can work well in a team, this may be the position for you.
Requirements
- Experience processing information using a computer system.
- Experience conducting research and analyzing information to make decisions.
- Experience communicating with others to gather information.
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
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