Role OverviewPerforms customer support for child support cases, coordinating with internal and external partners, researching and resolving case issues, and gathering information to determine next steps.
What You Will Do
Initiates and responds to requests, coordinates with internal and external partners, researches and resolves case issues, gathers information and analyzes case data, assists customers, and interacts with legal services providers, other states, employers, and other business partners.
Why It Might Be a Fit
Excellent fit for critical thinkers who enjoy working with customers and problem solving.
Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
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