Role OverviewThis position performs customer support for child support cases, requiring critical thinking and problem-solving skills. The role involves initiating and responding to requests, coordinating with internal and external partners, and researching and resolving case issues.
What You Will Do
Duties include gathering information and analyzing case data, making decisions based on case information and provided documentation, and interacting with legal services providers, other states, employers, and other business partners.
Why It Might Be a Fit
The position is an excellent fit for critical thinkers who enjoy working with customers and problem-solving.
Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
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