Role OverviewThis position performs customer support for child support cases and is an excellent fit for critical thinkers. The duties include initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps, assisting customers, interacting with legal services providers, other states, employers, and other business partners, and making decisions based on case information and provided documentation.
What You Will Do
The duties of this position include initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps, assisting customers, interacting with legal services providers, other states, employers, and other business partners, and making decisions based on case information and provided documentation.
Why It Might Be a Fit
This position is an excellent fit for critical thinkers who enjoy working with customers and problem solving.
Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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