CHILD SUPPORT CASE PROCESSING CONSULTANT - 73004782

State of Florida
Tampa, FL
Category Customer Service
Job Description
Child Support Case Processing Consultant position that involves mentoring, training, and problem-solving with the Payment Processing and Fund Distribution Team. The role requires critical thinking, communication, and analytical skills.

Requirements

  • Currently employed with the Florida Department of Revenue.
  • Two years of experience conducting research and analyzing information to make decisions.
  • Experience coaching, mentoring or training others.
  • Two years of experience communicating with customers for the purpose of resolving inquiries.
  • One year of Child Support Program experience working in the PPFD process.

Benefits

  • health insurance
  • life insurance
  • tuition waivers
  • paid sick and personal leave
  • paid parental leave
  • 10 paid holidays annually
  • retirement savings
  • vision and dental insurance
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