Children of the River Child Advocacy Center-Support Specialist

Puyallup Tribe of Indians
Tacoma, WA
Category Social Services
Job Description
The Support Specialist works as part of a multi-disciplinary team responding to child, vulnerable adults, and their families when sexual abuse and/or physical abuse has been alleged. The Support Specialist is responsible for providing assistance and information about available resources and CRCAC services to the individuals, families, youth, and community members who contact the CRCAC.

Requirements

  • Being available during open hours to provide a welcoming greeting and helpful response to those who contact the CRCAC
  • Providing information and navigation to services, including during crisis and emergency situations, for those who contact the CRCAC
  • Help participants to utilize CRCAC resources, including appointment scheduling, basic documentation and signatures for services
  • Establish positive, supportive relationships with participants, so that they might sit with children and families while they are being provided services such as Advocacy, Therapy, or Forensic Interviews
  • Providing backup transportation for clients to ensure access to CRCAC services
  • Continuously expand knowledge and understanding of community resources and programs provided by the Puyallup Tribe and local area
  • Demonstrate and encourage awareness and sensitivity in the delivery of client services as it relates to child victims of crime
  • Strict adherence to HIPPA guidelines and organizational policies
  • Support with the CRCAC services in collaboration with CRCAC staff, and as directed by the Program Manager
  • Assist Program manager with the research compilation and preparation of complete and accurate reports, correspondence, or other information
  • Ensure efficient and timely collection and use of data and other information for continuous quality improvement and program evaluation, including the input of data into databases and other appropriate tracking systems
  • Work with Program Manager to input financial documentation to ensure immediate services and resources for clients
  • Schedules MDT meetings with dedicated police investigators and prosecutors to support the investigation and handling of cases of child abuse or neglect in a way that limits additional trauma to the child victim
  • Performs other duties as assigned

Benefits

  • Generous benefits package
  • Employer paid medical, dental, vision, life insurance
  • Retirement/401(k) plan with profit sharing
  • Paid holidays
  • Paid time off including birthday leave
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