Role OverviewAs an Operations Supervisor, you will be part of the team that transforms Fairmont Scottsdale Princess into a winter wonderland during the holiday season. You will be responsible for building high-performing teams, delivering engaging experiences for guests, and maintaining operational excellence. The role requires a passion for leadership, guest service, and creating magical moments.
What You Will Do
Responsibilities include building high-performing teams, developing and inspiring team members, setting and reinforcing clear expectations, managing labor costs, and ensuring compliance with company policies and procedures. You will also serve as Manager on Duty, resolving guest concerns and vendor issues.
Why It Might Be a Fit
This role is ideal for those who are passionate about leadership, guest service, and creating magical moments. You will have the opportunity to work in a collaborative environment, make a difference in the lives of guests, and be part of a team that supports the needs of the event.
Requirements
- 1+ years of supervisory experience
- Proficiency in TimeSaver, Microsoft Excel, Word, PowerPoint, Publisher, and POS systems
- Current Maricopa County Food Handler Card and Arizona Liquor Server Certification
- Demonstrated success in talent development and team leadership
- Strong communication skills with a passion for delivering exceptional guest experiences
- Flexible availability, including evenings, weekends, holidays, and peak event periods
Benefits
- Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide
- Free meals at our on-site employee restaurant
- Learning programs through our Academies
- Great Medical and Dental benefits
- 401K, Direct Deposit, etc.
- Career development opportunities within the Fairmont Scottsdale Princess and national promotion opportunities
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