Role OverviewThe City Desk Representative supports the operation functions of the city desk, entering orders, filling orders, processing returns, and maintaining a clean, safe, and well-stocked City Desk display area. This role is part of the team that delivers top-notch customer service and demonstrates extraordinary people skills. The representative will participate in marketing planning and strategizing for Border States product lines, attend sales meetings, and assist with receiving, shipping, and other warehouse associate functions.
What You Will Do
Provides customer service functions, including order entry, filling orders, processing returns, expediting, and technical assistance. Maintains a clean, safe, and well-stocked City Desk display area, displays specials and other promotion items, and informs proper departments of "stock outs" and inventory discrepancies.
Why It Might Be a Fit
This role requires excellent interpersonal, written, and verbal communication skills, the ability to effectively plan and organize, and strong working knowledge of PC for Windows, Microsoft Office, internet, email, and SAP software. The representative will work in a fast-paced environment, handling multiple tasks and responsibilities, and will be part of a team that values customer service, people skills, and open-book management.
Requirements
- Minimum of a 2-year business/trade degree or the equivalent in work experience
- Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems
- Ability to read, write, and speak in English
- Strong working knowledge of PC for Windows, Microsoft Office, internet, email, and SAP software
Benefits
- Health, Dental, and Vision Benefits
- Accident, Critical Illness, Hospital Indemnity
- FSA & HSA
- Employee Stock Ownership Plan (ESOP)
- Disability Benefits
- 401(k) Retirement Plan
- Life Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Volunteer Time
- Personal Leave time
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