Claims Account Representative 3

Ohio Department of Administrative Services
Any Location, OH
Category Administration
Job Description
Role Overview

The Ohio Attorney General's Office is seeking a Claims Account Representative 3 in the Collections Enforcement Section. The successful candidate will collect certified delinquent taxes and debts owed to state agencies and local governments. This position will work a hybrid in-person/remote schedule and be headquartered in one of the office locations around the State of Ohio.

What You Will Do

The duties for this position include collecting delinquent taxes and/or monies owed to state agencies, handling sensitive telephone and in-person contacts with the general public, clients, accountants, and attorneys to collect delinquent debts, and performing skip tracing, investigations, and verifications of debtor locations.

Why It Might Be a Fit

The successful candidate will have experience in collections or public relations and/or office practices and procedures, and will be proficient in Microsoft Office applications. The Attorney General's Office is a dynamic organization that offers career opportunities across many different disciplines and does not discriminate in any way.

Requirements

  • High school diploma
  • 3 years experience in collections or 24 months experience and 12 months training in collections, public relations and/or office practices and procedures
  • 1 course or 3 months training in English composition and grammar or business communication
  • formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals
  • 4 months experience or 4 months training in use of personal computer, calculator, and telephone equipment

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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