Claims Adjuster – Workers’ Compensation

CCMSI
Dublin, OH
Job Description
We are seeking an experienced Medical Only and/or Indemnity Workers' Comp Adjuster with 2+ years of hands-on workers’ compensation claim experience to manage a dedicated client account. In this role, you will lead full-scope claim investigations, guide strategy, drive timely and accurate claim resolution, and partner closely with both internal teams and client stakeholders. This position requires strong technical knowledge, independent judgment, and the ability to excel in a fast-paced, high-volume environment.

Requirements

  • 2+ years of workers' compensation claims handling experience (medical only or indemnity claims)
  • Ability to independently manage a full caseload of WC claims from initial report through resolution
  • Strong knowledge of compensability investigation, medical management, reserving, and litigation oversight
  • Experience interpreting state WC laws, benefit structures, and regulatory timelines
  • Ability to communicate effectively with injured workers, employers, attorneys, medical providers, and client representatives
  • Strong documentation, organization, and time‐management skills
  • Ability to consistently meet deadlines and quality standards in a fast‐paced environment
  • Proficiency with claim management software and Microsoft Office
  • Ability to exercise sound, defensible judgment and maintain professionalism under pressure

Benefits

  • Paid time off
  • 10 paid holidays in the first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
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