Role OverviewThe Claims Advisor is responsible for the accurate and timely review, evaluation, and adjudication of credit-related claims in accordance with contractual provisions, product guidelines, company procedures, and applicable regulatory requirements.
What You Will Do
Reviews and adjudicates credit-related claims, analyzes loan and account documentation, calculates claim benefits, and maintains accurate claim records.
Why It Might Be a Fit
The ideal candidate will have strong analytical and critical-thinking skills, excellent attention to detail, and the ability to interpret contractual provisions and claim procedures.
Requirements
- High School diploma or equivalent
- Minimum 2–4 years of experience in claims processing, insurance, credit protection, financial services, banking, loan servicing, healthcare administration, or a related field
- Experience reviewing contracts, policies, financial records, or supporting documentation
- Demonstrated ability to analyze information and make accurate, consistent decisions based on established guidelines
- Strong attention to detail with the ability to identify discrepancies, missing information, and inconsistencies within claim documentation
- Strong organizational and time management skills with the ability to manage multiple claims and priorities while meeting production requirements
- Ability to handle confidential customer, financial, and claim information with professionalism and discretion
- Proficient computer skills, including data entry and the ability to navigate multiple systems and applications simultaneously
- Working knowledge of claims processes, insurance terminology, credit products, loan documentation, or contract interpretation
- Knowledge of applicable regulatory requirements, compliance standards, and fraud awareness
Benefits
- Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance, and more
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