Claims Appraiser - Auto Estimatics

As a Claims Appraiser, you will collect vehicle information, complete estimates, and provide technical support to claim handlers. You will be the first point of contact for insureds, explain coverage, estimate vehicle damage, and help them through the claims process. This is a remote-field position that requires flexibility and ability to work from home and in-person appointments.

What You Will Do

You will utilize automated estimating systems, prepare repair estimates, provide technical support, and evaluate bid content and photo documentation. You will also answer inbound calls, make outbound calls, and provide exceptional customer service throughout the claims process.

Why It Might Be a Fit

This role requires excellent customer service, critical thinking, and decision-making skills. You will need to be able to multi-task across technical platforms and have physical agility to evaluate vehicle damage. A valid driver's license is required.

Requirements

• Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience
• Excellent customer service, critical thinking, and decision-making skills
• Strong written and verbal communication skills
• Ability to multi-task across technical platforms
• Accountability and Resourcefulness
• Physical agility to allow for stooping, bending, and some physical lifting
• A valid driver's license

Benefits

• Competitive pay
• Annual raise and bonus
• Robust health and wellbeing programs
• Multiple healthcare plan options
• Vision, dental, and telemedicine coverage
• 24/7 mental health professionals
• Educational benefits
• Industry leading training programs
• Tuition assistance programs
• Employee resource groups
• Mentoring
• Fertility/IVF/adoption assistance
• College coaching
• National discount programs
• Interactive monthly financial workshops
• Free financial coaching
• Generous time off policies
• Paid holidays
• Celebration day
• Life leave
• Bereavement leave
• Community service/education support days
• Matching Gift Program
• Good Neighbor Grant Program
• Employee Assistance Fund
• 401(k) plan with company contributions