Role OverviewMEM Insurance is seeking a Claims Care Advocate to provide administrative and workflow support within the Claims Department. The role involves managing records, coordinating requests, supporting adjusters, and responding to customer inquiries. The ideal candidate enjoys variety in their day, values teamwork, and takes pride in contributing to a high-quality customer experience.
What You Will Do
Provide comprehensive administrative and workflow support, manage and process requests for claim-related documentation, index and process claim files, and coordinate logistics for injured workers and claims staff.
Why It Might Be a Fit
The role is ideal for someone who enjoys variety in their day, values teamwork, and takes pride in contributing to a high-quality customer experience. The company fosters a culture of collaboration, integrity, and innovation, and offers a range of benefits, including health plans, annual performance-based bonus, and flexible spending account options.
Requirements
- High school diploma or equivalent
- Valid driver's license
- One or more years of experience in a professional office environment
- Prior exposure to Workers' Compensation or a similar industry is preferred
Benefits
- Health Plans: Medical, Dental, and Vision
- Annual Performance Based Bonus
- Employer-Paid Life and Disability Benefits
- Wellness and Recognition Program
- Flexible Spending Account and Dependent Care options
- Health Savings Account
- Generous PTO
- 11 Holidays + 4 Early Releases
- 16 Hours Volunteer Time Off
- 20 Days Paid Parental Leave
- Marriage, Bereavement, and Jury Duty leave
- Employee Assistance Programs
- 401k Retirement Plan
- Adoption Assistance and Tuition Assistance
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