Claims Examiner Apprenticeship

State of Montana
Helena, MT
Category Education
Job Description
The Claims Examiner turns complex unemployment insurance information into clear, accurate eligibility decisions that support Montana workers, employers, and communities. Through a structured Claims Examiner Apprenticeship, this position blends on the job learning with formal training and mentorship, so the apprentice always knows what skills they are building and how they are progressing.

Requirements

  • Interest in developing regulatory analysis and application skills
  • Building investigative and analytical thinking
  • Strengthening customer service and communication
  • Improving decision writing and documentation
  • Growing conflict resolution and judgment skills
  • Developing time and workload management
  • Advancing learning agility and adaptability

Benefits

  • Work/life balance with hybrid schedules or partial telework
  • 38 paid days off a year
  • Military leave with full pay
  • Longevity raises
  • Health, dental, vision, life insurance coverage
  • Flexible spending accounts
  • EAP
  • Free telehealth and employee medical clinics
  • Choice between two retirement plans
  • 457(b) deferred compensation plan
  • Public Service Loan Forgiveness
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