Claims Litigation Manager - Auto

USAA
San Antonio, AZ
Job Description
USAA is seeking a Claims Litigation Manager - Auto to manage moderately complex litigation arising out of auto or property contract, deliver high-level member service, and apply intermediate knowledge of claims litigation processes. The role requires a flexible work environment with 3 days in the office per week.

Requirements

  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years work experience handling liability and first party claims or progressive experience in litigation.
  • 2 years customer contact experience.
  • Claims adjusters license in assigned state or ability to obtain license within 3 months.
  • Demonstrated negotiation and customer service skills.
  • Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.
  • Knowledge of P&C policies state laws.
  • Knowledge of regulatory compliance related to claims and claims litigation.
  • Experience handling large losses auto, property or commercial.
  • Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
  • 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims.
  • 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution.
  • Familiarity with injury claims litigation processes.
  • Experience working injury claims in California, Washington, Nevada and Arizona.
  • Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.).

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Wellness programs
  • Career path planning and continuing education
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