Role OverviewIn this leadership role, you'll guide a team of Workers' Compensation Claims Representatives and technical staff, helping them deliver exceptional service while driving strong claim outcomes. You'll provide direction on claim strategy, support professional development, and create an environment where people can do their best work.
What You Will Do
You'll oversee a team handling workers' compensation claims from investigation through resolution, serving as a trusted resource on complex claim matters while providing coaching and support to help team members grow in their careers.
Why It Might Be a Fit
The ideal candidate brings several years of workers' compensation claim handling experience, proven leadership success, and the ability to balance customer service, claim quality, and business results. Strong communication skills, sound judgment, and a collaborative leadership style are essential.
Requirements
- Several years of workers' compensation claim handling experience
- Proven leadership success
- Ability to balance customer service, claim quality, and business results
- Strong communication skills
- Sound judgment
- Collaborative leadership style
- Professional designations such as AIC, AINS, CPCU, or other continuing education
- Bachelor's degree in a related field
- Required claims licensing
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off
- Bonus eligible based on performance
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