Claims Specialist

Samsonite
Any Location, MA
Job Description
Role Overview

The Claims Specialist is responsible for processing customer credit and debit memos, preparing deduction reporting, and working with customers to resolve claims and chargebacks.

What You Will Do

Process approved customer claims, post credit memos, and summarize monthly credits for statistical analysis. Receive and review customer credit requests, chargebacks, and transactions to prepare accurate invoices and expedite resolution.

Why It Might Be a Fit

This role requires strong communication and problem-solving skills, with the ability to work cross-functionally with sales, customer service, credit, and accounting teams.

Requirements

  • Bachelor's degree in Business Administration or related field
  • 2+ years of experience in claims processing or related field

Benefits

  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
]]>