CLERK and VIP SERVICES

Caesars Entertainment
Any Location, MS
Category Hospitality
Job Description
The VIP Services Clerk is responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction. The role involves arranging accommodations, greeting guests, registering, creating room assignments, and issuing keys, as well as operating and balancing the bank, computing bills, and collecting payments.

Requirements

  • Arrange accommodations for all hotel guests and coordinates requests required for their stay.
  • Greet guest, register, create room assignments, and issue keys.
  • Responsible for operating/balancing bank.
  • Compute bill and collect payment.
  • Prompt, courteous handling of all incoming calls and process requests from guests in a courteous and efficient manner.
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