Clerk, Front Desk - Hotel Vin

Coury Hospitality
Any Location, TX
Category Customer Service
Job Description
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

Requirements

  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
  • Strong customer-relations skills with a total commitment to guest satisfaction.
  • Ability to deal with guests when they are angry or upset.
  • Professional appearance and demeanor.
  • Knowledge of computer keyboard and printer operation.
  • Previous cashier experience/ Basic accounting skills.
  • Ability to work quickly and thoroughly when under pressure.
  • Knowledge of hotel facilities and features.
  • Ability to attend to more than one task at a time.
  • Ability to maintain excellent attendance and punctuality.
  • Knowledge of area and surrounding communities.
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