Client Account Executive, Commercial

As a Client Account Executive, Commercial, you will be responsible for providing best-in-class account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. You will develop and execute a sales strategy for your book of business, meeting or exceeding sales and revenue goals and objectives, overall customer relationship management, and customer satisfaction.

What You Will Do

You will own the sales process from start to finish, working closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base. You will create an account plan for how you will achieve your quarterly goals, cultivate relationships with our customers, work leads and generate pipeline, achieve or exceed quarterly revenue goals, and serve as a Dialpad expert and become a trusted advisor and resource for your customers.

Why It Might Be a Fit

We are looking for individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. You will have the opportunity to work at the center of the AI transformation in business communications, build and ship agentic AI products that are redefining how companies operate, and join a team where AI amplifies every employee's impact.

Requirements

• 1-3 years of sales experience in an ever-changing environment
• Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
• Ability to communicate, present, and influence key stakeholders and decision-makers
• Experience providing timely and accurate forecasts to sales leadership
• Excellent time management and organizational skills with the ability to track numerous details
• Willingness to travel to customer locations or events as needed
• SaaS sales background strongly preferred; bonus points for UCaaS/CCaaS
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program
• Inclusive office environment
• Great Place to Work