Client Account Executive, Mid-Market

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. You will develop and execute a sales strategy for your book of business, manage overall customer relationships, and ensure customer satisfaction.

What You Will Do

You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base. You will create a territory account plan, cultivate relationships with customers, generate a pipeline, and drive an efficient sales process.

Why It Might Be a Fit

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic. You will have the opportunity to work at the center of the AI transformation in business communications, build and ship agentic AI products, and join a team where AI amplifies every employee’s impact.

Requirements

• 3-5+ years of experience in a closing sales role
• Previous Mid-Market experience preferred
• Proven success in meeting and exceeding revenue targets
• Ability to communicate, present, and influence key stakeholders and decision-makers
• Experience with solution-selling techniques such as SPICED and/or MEDDICC
• Experience providing timely and accurate forecasts to sales leadership
• Excellent time management skills with the ability to track numerous details
• Willingness to travel to customer locations or events as needed
• SaaS sales background required, with bonus points for UCaaS/CCaaS
• Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program
• Inclusive office environment
• Vibrant environment to cultivate collaboration and connection
• Great Place to Work culture
• Equal-opportunity employer
• Environment free from discrimination or harassment