Client Account Executive, Mid-Market

Dialpad
Denver, CO
Category Customer Service
Job Description
Role Overview

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings.

What You Will Do

Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base.

Why It Might Be a Fit

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar.

Requirements

  • 3-5+ years of experience in a closing sales role
  • Previous Mid-Market experience preferred
  • Proven success in meeting and exceeding revenue targets with either a New Business or Account Management background
  • Ability to communicate, present, and influence key stakeholders and decision-makers
  • Experience with solution-selling techniques such as SPICED and/or MEDDICC
  • Experience providing timely and accurate forecasts to sales leadership
  • Excellent time management skills with the ability to track numerous details
  • Willingness to travel to customer locations or events as needed
  • SaaS sales background required, with bonus points for UCaaS/CCaaS
  • Experienced with CRM software (e.g., Salesforce) and GSuite tools (Google Sheets)

Benefits

  • Competitive salary
  • Comprehensive benefits
  • Real opportunities for growth
  • Cutting-edge AI tools
  • Robust training program
  • Inclusive office environment
  • Vibrant environment to cultivate collaboration and connection
  • Great Place to Work
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