Role OverviewThe Client Advisor is crucial to the success of the business by acting as a brand ambassador and the direct link between the Berluti brand and its' customers. Ensuring the highest level of customer service, you will uphold quality standards through an exceptional selling ceremony.
What You Will Do
Meet individual and store targets sales targets, incorporate product knowledge, brand information and history in the selling ceremony, capture all relevant customer information for entry in the database, build and expand a client book, follow-through with client concerns, inquiries, maintain customer correspondence to build clientele, improve relationships and drive business.
Why It Might Be a Fit
The ideal candidate will have a strong drive for business results with a passion for creativity, fashion and the Berluti brand, ability to develop strong and lasting relationships with people through communication, organization and follow-through skills.
Requirements
- at least 3 years of retail sales and client service experience
- preferably in a luxury consumer goods environment
- fluency in English is a must
- speaking a second language is a plus
Benefits
- medical
- dental
- vision
- short and long-term disability
- various paid time off programs
- employee discount/perks
- two retirement plans both with employer contributions
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