Client Advisor, Prada Broadway

Requirements

• Place the customer at the center, creating a welcoming environment and striving to meet their every need and request.
• Capture customer data into the Company CRM to develop relationships and offer a personalized approach.
• Embrace and promote the Omni Channel mindset.
• Work as a team player and partner with fellow colleagues to ensure a consistent exceptional experience.
• Welcome and serve the customer providing an excellent in-store experience at all times.
• Be proactively engaged in cross selling with all Departments to achieve individual sales target and KPIs.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Maintain the shop floor and visual display to a high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and prevent product thefts.

Benefits

• Hourly rate of $22.00-$26.00
• Eligibility for commission, bonuses, and other incentive opportunities