Role OverviewThe Client Care Coordinator supports client engagement and serves as a liaison between the agency and the Department of Correction (DOC) or CSSD referral source. This position provides timely and accurate completion of all DOC or CSSD-related correspondence, reporting, and data entry as required by program.
What You Will Do
The Client Care Coordinator will perform complex and routine administrative duties, including data entry, reporting, and communication with clients, staff, and referral sources. They will also provide outreach and support to difficult-to-engage clients and maintain accountability to ensure administrative functions and daily procedures are prioritized.
Why It Might Be a Fit
This role requires attention to detail, accurate and thorough follow-through, and professional communication skills. The ideal candidate will be able to respond professionally at all times through written and verbal communication and have a strong understanding of cultural diversity and sensitivity.
Requirements
- High School diploma with 2 years of progressively responsible work experience
- Bachelors degree preferred
- Attention to detail, accurate, thorough and persistent follow through
- Professional communication skills
Benefits
- Comprehensive medical and prescription insurance
- Comprehensive dental and vision insurance
- Access to wellness programs
- Company-paid life and AD&D insurance
- 403(b) Plan with company contributions
- Education Reimbursement Program
- Training and development opportunities
- Paid time off
- Paid company holidays
- Employee Assistance Program (EAP)
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