Role OverviewAs a Client Care Junior Coordinator, you will be at the heart of our mission to ensure our clients receive consistent, high-quality care while supporting the caregivers who make it all possible. You will work in a fast-paced environment, enjoy problem-solving, and like being the person who keeps everything running smoothly.
What You Will Do
Your main day-to-day responsibilities will include coordinating and managing schedules for Personal Care Aides and nurses, communicating real-time updates with caregivers, clients, and families, responding to last-minute call-offs and schedule changes, and resolving scheduling conflicts.
Why It Might Be a Fit
This role directly impacts the quality of care our clients receive, and you will play a key role in helping individuals live safely and independently while supporting the caregivers who make that possible every day.
Requirements
- 1+ year of experience in scheduling, customer service, or home care (EVV/AlayaCare experience preferred)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Strong problem-solving skills
- Proficiency in Google Workspace (Docs, Sheets, Drive)
- Team-oriented mindset with a commitment to quality service
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