Client Communications Specialist (CCS)

Schwarzman Animal Medical Center
New York, NY
Category Healthcare
Job Description
The Communications Specialist is responsible for providing superior customer service and communication to clients, patients, staff, and referring veterinarians. This role involves triaging calls, scheduling appointments, and responding to inquiries. The company emphasizes compassion, respect for animals, and a strong work ethic.

Requirements

  • Computer skills a must (Microsoft Office/Outlook/Cornerstone EMR system, Alcatel-Lucent Phone system)
  • Speed typing skills a must (40+wpm)
  • Animal care and medical terminology a plus
  • Previous call center experience and physician or veterinary practice experience a plus

Benefits

  • Comprehensive Health Insurance
  • Paid Time Off
  • Retirement Plan
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