Role OverviewThe Client Experience Manager serves as the central liaison for Triumvirate's national system accounts, ensuring communication, service delivery, and account execution are aligned across the organization.
What You Will Do
Responsibilities include cross-functional account liaison, client onboarding, cross-sell opportunities, service delivery assurance, and financial and billing liaison.
Why It Might Be a Fit
The ideal candidate will have 3-5+ years of experience in account management, strong communication skills, and the ability to work well with clients and coworkers.
Requirements
- Bachelor's Degree
- 3-5+ years of experience in Account Management or similar field
- Proven organizational and time management skills
- Strong communication skills, both written and verbal
- Attention to detail with the ability to keep the big picture in mind
- Excellent soft skills; ability to work well with clients and co-workers
- Computer skills: MS Word, Excel, and ability to learn internal computer software
- Previous experience with customer-facing responsibilities
Benefits
- Health, Dental, and Vision Insurance
- 401k contribution
- Tuition reimbursement program
- Safety training and certifications
- Mentorship and Career Succession Planning
- Relocation Opportunities
- Auto/Home insurance discounts
- Pet assistance discount plans
- Discounted movie passes
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