Client Experience Specialist (Bilingual English/Spanish)

eCapital
Lenexa, KS
Category Customer Service
Job Description
We are seeking a Bilingual Client Experience Specialist to join our team in our Lenexa, KS office. As a Client Experience Specialist, you will be responsible for providing expert guidance, building lasting relationships with clients, and ensuring client satisfaction.

Requirements

  • Customer service experience
  • Strong communication skills
  • Problem-solving skills
  • Detail-oriented with ability to multi-task
  • Microsoft Office and CRM Tools (Salesforce experience is a plus!)
  • Bilingual in Spanish and English (written and verbal)

Benefits

  • $21 Hourly
  • Performance Incentives
  • PTO
  • Health, Dental, and Life Benefits
  • 401K Matching
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