Client Liaison

Pawnee Mental Health is looking for a motivated and passionate individual to support clients in achieving positive outcomes. The Client Liaison will provide excellent customer service, explain online registration availability, and process new service inquiries. They will work with Office Supervisors to maintain the current roster of credentialed therapists and develop protocols based on availability and preferred population served.

What You Will Do

The Client Liaison will provide administrative support, conduct administrative interviews, gather demographic, medical, and financial information, and determine client eligibility for a sliding fee. They will also explain monthly payment and/or sliding fee scale options, collect and verify confidential proof of income and expenses, and arrange for prior authorization of services when required.

Why It Might Be a Fit

This role is a good fit for individuals who are passionate about supporting others and making a positive impact. The Client Liaison will work in a team environment, participate in cross-training, and maintain and advance knowledge and skills related to the position or field of work.

Requirements

• High school diploma or equivalent
• Basic personal computer skills
• Strong oral and written communication skills using the English language
• Prior experience or ability to learn to operate and assist with maintaining office equipment such as a postage machine, copier/scanner/fax machine, and folding machine

Benefits

• HRSA- Health Workforce: Loan Repayment Program for Health Careers
• Continuing Education: up to 5 days of additional paid leave for continuing education and a fund of up to $1,000 annually
• Medical & Vision Insurance: Accessible plans to support your health needs offered through BCBS or Aetna
• Dental Insurance: 100% covered by Pawnee for employees
• Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits, a lifetime pension program
• Life Insurance: coverage up to 150% of your annual income and long-term disability insurance at no cost
• Paid Holidays: Enjoy 8 paid holidays throughout the year
• Generous PTO: Start earning 8 hours of PTO per month—equivalent to 12 days per year—with an increase to 24 days per year after your first anniversary
• Paid Medical Leave: Receive a 40-hour bank of paid medical leave
• Employee Assistance Program (EAP): Access support resources for your personal and professional life
• Supplemental Benefits: Additional life insurance coverage, ambulance transportation, short term disability, critical illness, hospital indemnity, and more