Client Logistics Coordinator

As Client Logistics Coordinator, you will be responsible for providing excellent customer service while overseeing daily operational functions for Redwood's customers. You will learn about the transportation industry and the primary planning and coordinating functions for Less than Truckload (LTL), Truckload, and Intermodal.

What You Will Do

Your responsibilities will include load building, load planning, scheduling appointments, receiving and responding to customer requests, and helping your fellow teammates with similar duties.

Why It Might Be a Fit

The ideal candidate will have a proven track record of successful problem-solving and critical thinking, excellent attention to detail and ability to multi-task and prioritize, and demonstrated effectiveness in both written and verbal communication skills.

Requirements

• High School diploma required
• Minimum 1 year with customer service experience
• BA/BS degree preferred
• Proven track record of successful problem-solving and critical thinking
• Basic understanding of creating and maintaining reporting, including using Microsoft Office products (Outlook, Excel, Word, and Power Point)
• Excellent attention to detail and ability to multi-task and prioritize
• Demonstrated effectiveness in both written and verbal communication skills
• Strong customer service background and ability to quickly build rapport with customers
• Demonstrates timely and efficient follow through on deliverables
• Ability to think critically and solve problems
• Ability to remain calm under pressure and handle a fast-paced environment
• Effective written and verbal communication skills
• Simultaneous management of multiple tasks
• Ability to manage time effectively
• Thrive in a team environment, collaborating and helping others

Benefits

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans available
• Health savings account, with a annual company contribution for plan participants
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice and more