Role OverviewManages a dedicated book of business consisting primarily of lower-complexity clients, delivering standardized service and lifecycle support. This role serves as a primary client contact, coordinates with internal teams, and ensures compliance, documentation, and service expectations are met.
What You Will Do
Manages a dedicated Book of Business, serves as a primary point of contact for assigned clients, supports all phases of the client lifecycle, and resolves claims, billing, and eligibility issues.
Why It Might Be a Fit
The ideal candidate will have effective oral & written communication skills, problem-solving skills, emotional intelligence, and operational excellence, with a developing awareness of core market dynamics and client segments.
Requirements
- Active Life & Health License
- 2+ years relevant experience
- Technical application skills: OE guide applications, Salesforce
- Basic + developing awareness of core market dynamics and client segments
Benefits
- Annual Performance Bonus
- Stock Purchase
- Medical Plans
- Prescription Drugs
- Dental
- Vision
- Family Assistance Program
- FSA
- HSA
- Pre-Tax Parking Plan
- 401(k)
- Life/AD&D
- Accident
- Critical Illness
- Hospital Indemnity
- Long Term Care
- Short-term Disability
- Long-term Disability
- Business Travel Accident
- Identity Theft
- Paid Time Off
- Flexible Work Options
- Paid Holidays
- Sabbatical
- Gift Matching
- Well-Being Stipend
- Personal and Professional Development
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