Client Relations Manager

Requirements

• Establish and maintain strong client relationships
• Define expectations and communicate them in a clear and concise manner
• Create a culture of accountability and success-driven recognition
• Build ties to internal teams and develop relationships
• Provide technical and business experience
• Encourage/demonstrate unity behind team/agency decisions
• Facilitate the management of implementation and adoption of service tools
• Ensure adherence to best practices and standards in inventory management and distribution
• Effectively establish, plan and organize multiple projects/clients
• Establish a collaborative environment that leads to the identification of technology opportunities
• Interface with client contacts and third-party intermediaries
• Develop client trend analysis
• Recommend changes in operations documentation and procedures

Benefits

• 401k Matching
• Generous Paid Time Off