Client Relations Manager

Hotel Tech Consultant.com
Chapel Hill, NC
Category Customer Service
Job Description
Role Overview

The UNC Chapel Hill Client Relations Manager focuses on the guest experience from start to finish. This person will help sell, plan, and execute all aspects of events, including sales of food and beverage, rental coordination, and client interaction. The goal of this position is to learn the ins and outs of our sales and operations departments to then grow into an autonomous Sales Manager after at least one year.

What You Will Do

Provide timely response and exceptional level of service to clients, prepare proposals and event orders, facilitate the event process, and assist with rental appointments and venue walkthroughs.

Why It Might Be a Fit

This is an entry-level position that requires strong computer skills, a proven ability to provide exceptional service, and a highly motivated self-starter who can process information quickly and distribute to multiple departments.

Requirements

  • Hospitality experience preferred
  • Strong computer skills including Microsoft Office & Canva or willingness to learn
  • Proven capability and desire to provide an exceptional level of service to clients and team members
  • Highly motivated self-starter, able to process information quickly and distribute to multiple departments
  • Ability to work a flexible schedule based on business demands
  • Ability to stand for long periods of time
  • Ability to lift at least 40lbs
  • Clean driving record and reliable transportation

Benefits

  • Competitive hourly rate
  • Flexibility to work additional hours when needed
  • Health Benefits
  • PTO
  • 401K
]]>