Role OverviewWe are seeking a detail-oriented and proactive Client Relations Specialist to manage key customer accounts while supporting a fast-paced sales team.
What You Will Do
Serve as the primary point of contact for assigned client accounts, prepare and process customer quotes, orders, and related documentation accurately, and support members of the sales team during busy seasons.
Why It Might Be a Fit
Strong organizational and multitasking abilities, a collaborative team player, and a customer-focused professional committed to building long-term client relationships.
Requirements
- Previous experience in client relations, customer service, account management, or inside sales
- Experience within the print-to-mail, commercial printing, direct mail, or mailing services industry
- Familiarity with print products such as envelopes, letters, mail pieces, and quoting processes
- Exceptional attention to detail with a strong commitment to accuracy
- Self-motivated with the ability to identify issues, ask questions, and solve problems independently
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
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