Role OverviewThe Client Relationship Associate Director will assist the department Director in developing department strategy and team building, ensuring a high standard of service to clients, and managing key client relationships. The role requires expertise in aligning, managing, and enhancing client relationships while maintaining an overview of client portfolio from an operational and financial perspective.
What You Will Do
Responsibilities include ensuring consistent and outstanding quality against department deliverables, managing customer relationships, and leading teams towards successfully achieving customer deliverables. The role also involves managing standard operating procedures, overseeing quality control procedures, and leading departmental and company projects.
Why It Might Be a Fit
The ideal candidate will have knowledge of FDA guidelines, good team leadership skills, and excellent customer service skills. They will also have the ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Requirements
- Knowledge of FDA guidelines
- Good team leadership skills
- Good problem-solving skills
- Excellent customer service skills
- Excellent communication and interpersonal skills
- Basic knowledge of computers, preferably Microsoft Office Excel and Microsoft Office Word
Benefits
- Potential base pay range of $90,200.00 - $251,200.00
- Incentive plans, bonuses, and/or other forms of compensation
- Range of health and welfare benefits
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