Client Retention Representative - Cincinnati, OH

Universal Energy Solutions
Cincinnati, OH
Category Customer Service
Job Description
Universal Energy Solutions is seeking an enthusiastic Client Retention Representative to join their Cincinnati team. The role involves building and maintaining client relationships, providing exceptional service, and driving customer loyalty through proactive engagement and targeted retention strategies. The position requires a proactive approach, data analysis, and a commitment to customer experience.

Requirements

  • Proven experience in customer service, account management, or a similar retention-focused role
  • Excellent communication and interpersonal skills
  • Strong analytical skills with the ability to interpret data and client feedback
  • Problem-solving attitude and a commitment to delivering exceptional customer experiences
  • Ability to work independently and as part of a team
  • Creative approach to developing client retention strategies
  • Proven experience in customer service, account management, or a similar retention-focused role

Benefits

  • Professional sales training curriculum
  • Paid Training
]]>