Role OverviewJoin our team as a Client Service Associate (CSA) and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.
What You Will Do
Actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.
Why It Might Be a Fit
Experience is not required, paid training is provided, and opportunities for advancement within the organization or as a tax pro are available.
Requirements
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer-focused role
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
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