Client Service Associate

Jackson Hewitt Tax Services, Inc. (Worcester MA)
Any Location, TX
Category Customer Service
Job Description
Role Overview

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.

What You Will Do

Actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Why It Might Be a Fit

No matter your work background or experience level, we welcome you to apply!

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required

Benefits

  • Health or wellness benefits
  • Corporate discount program
  • Opportunities for advancement
  • Free tax preparation training
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement
  • Discounted Friends and Family tax returns
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