Client Service Associate

Proxymity
New York, NY
Category Finance
Job Description
Proxymity is seeking a Client Service Associate to deliver professional, multi-faceted client service to their growing network. This role involves resolving client inquiries, maintaining strong relationships, and contributing to process improvements. The position offers growth potential within a fast-growing scale-up.

Requirements

  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Team orientated with the ability to build positive relationships
  • Ability to work self-sufficiently with strong organisational skills
  • Ability to execute in a high pressure, fast paced environment
  • Flexibility to manage changing priorities and respond to time constraints
  • Ability to understand complex business processes
  • Desirables: Understanding of the Securities Services industry and Asset Servicing products, or similar
  • Working experience within an operations or client facing environment
  • Experience of working within a start-up / scale-up organisation
  • Experience of client query management tools and processes
  • Fluency in another language
  • Practical experience of working with remote teams
  • Knowledge of programming / coding languages and applications
  • Working knowledge of Microsoft applications

Benefits

  • 401K plan
  • Private health insurance
  • Annual leave
  • Birthday off
  • Absorb Learning
  • Improved family-friendly policies
  • Workation
  • Companywide parties
  • Team drinks
  • Volunteer day
]]>